1. Your boss, Ms. Alpha, enters the room when you're meeting with an important client, Mr. Beta. You rise and say, 'Ms. Alpha, I'd like you to meet Mr. Beta, our client from San Diego.' Is this introduction correct?
4. You're entering a cab with an important client. You position yourself so the client is seated curbside. Is this correct?
11. The waiter's coming toward you to serve wine. You don't want any. You turn your glass upside down. Are you correct?
I missed all of these, by the way. Guess that means I lost all my clients. Darn.